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Support

For Immediate assistance, please call 800-598-2370 to speak to a support staff member.

Big Dog System Manuals:

  • BDHD Series Quick Use Guide.pdf
  • BDHD Remote Access Quick Use Guide.pdf
  • BDHD User Manual.pdf
  • BDHD Video Clip Playback and Merge.pdf
  • CCTV Siamese coax and power wire stripping and preparation.pdf

Big Dog Recommended Software:

  • NVMS V3 Installer.exe – Windows Remote Viewing Software
  • NVMS V3 Quick Start Guide.pdf – Quick Start Guide
  • NVMS V3 User Manual.pdf – User Manual
  • MAC_NVMS7000.pkg – Mac Remote Viewing Software
  • NVMS7000 Quick Start Guide.pdf – Quick Start Guide
  • NVMS7000 User Manual – User Manual
  • VSPlayer_Windows_Install.exe – Windows Video Stream Player/Editor
  • VSPlayer Windows Manual – User Manual
  • VSPlayer_MAC_Install.zip – Mac Video Stream Player/Editor
  • VSPlayer Mac Manual.pdf – User Manual
  • Platinum_Codec.exe – Codec for Windows Media Player
  • dwagent.exe – Desktop Remote Access Agent Software for Windows

Information contained herein is subject to change without notice. It may be used by a party at their own discretion and risk. We do not guarantee any results or assume any liability in connection with its use.

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